Owner FAQs

Q: What types of properties does your company manage?

A: We manage all residential properties including single family homes, condominiums, town homes, and multi-family apartment complexes throughout San Antonio and the surrounding areas.

Q: Am I required to make my property available to Section 8?

A: No you are not.

Q: Are you licensed?

A: Yes. In the State of Texas a property management must be a licensed real estate agent.

Q: Do you sell real estate too?

A: Yes we do. Please contact our office for details.

Q: How and when do I get my checks?

A: Owner distributions are made via ACH on or before the 10th of every month.

Q: How is rent collection handled?

A: Residents can submit their rent to our company via echeck, or certified funds delivered to our office.

Q: How long of a lease do you sign?

A: Our leases range from 12-24 months.

Q: How much security deposit do you charge the tenant?

A: Our typical security deposit is equal to 1 month’s rent.

Q: How soon can you start managing my property?

A: We can typically begin management within 24-48 hours after you have completed execution of our property management agreement.

Q: What type of properties do you manage?

A: We manage single family homes, condominiums, duplexes, triplexes, quadplexes, and residential apartment buildings.

Q: What type of reports do I get and how often?

A: Our company performs a move-in and move-out evaluation of the property before and after the resident’s lease, and also every six months during the lease. Copies of these will be placed in your owners portal for review at any time.

Q: Who holds the tenant security deposit?

A: Security Deposits are held by our company in a trust account.